Delivery information
At MUCKON, we offer a range of products supplied through different fulfilment partners. Shipping options, charges and delivery availability can vary depending on the item and your delivery address.
Shipping costs and availability
Enter your delivery address at checkout to see the shipping options and any applicable charges for your order before you pay. Some products or locations may have delivery restrictions.
Dispatch and delivery times
Processing and delivery times vary by product, supplier and destination. We don't want to promise one delivery timeframe for every item. If you need an order by a particular date, please contact us before purchasing so we can check what's possible.
If you order different items, they may be dispatched separately and arrive in more than one parcel. Tracking information will be shared where it is available from the shipping provider.
Questions, delays or missing deliveries
If you have a question about delivery, or your order is delayed, damaged or hasn't arrived, please contact MUCKON with your order number and details so we can investigate and help resolve the issue.
For problems with products or orders, see our Returns & Refunds information. Nothing on this page limits your rights under the Australian Consumer Law.